COVID-19 UPDATE

To our valued Patients,

At MacLean Sport Physiotherapy, our number one priority has always been the health and safety of our patients. We want to let you know the steps we are continuing to take to keep everyone safe during the COVID-19 pandemic.

We continue to monitor information from the College of Physiotherapists of Ontario, the Ontario’s Ministry of Health and Long-Term Care, Public Health Ontario and the Public Health Agency of Canada to determine the best steps on how to run the clinic during these challenging times.  Currently we can provide full-service care in the clinic while at the same time utilizing video treatments when appropriate.

We are taking the following steps to ensure patient safety:

• Actively screening patients when booking appointments.
• Asking patients if they have any symptoms or exposure to people with Covid in order to determine if treatments can be provided.
• Spacing patient bookings to reduce the number of patients in the clinic at any one time.
• Asking patients to put on a mask (cloth or surgical) before entering the clinic.
• Asking patients to use hand sanitizer upon arrival at the clinic.
• Asking patients to contact the clinic upon arrival 5 minutes before their appointments and to wait in their vehicle until called in.
• Asking patients not to bring their children or other family members to the clinic. Companions will be asked to wait outside or in their car unless directly assisting a disabled patient or if a patient under 16 needs supervision.

We also follow strict cleaning policies for the protection of both our staff and our patients. Each staff member is screened daily and maintains rigorous personal hygiene standards for every patient interaction. We use hospital-grade disinfectants across the entire office, with extensive instrument and room cleaning after each patient to ensure a safe and clean environment. Please rest assured that we are following local and national updates daily and will continue to maintain the high level of safety and patient care that you have come to expect. If you have any questions regarding your future appointments, please don’t hesitate to reach out to us.

Thank you for being a valued patient with MacLean Sport Physiotherapy. We appreciate your continued trust and confidence. Together we can overcome these challenging circumstances and continue your path to greater health! We look forward to taking care of you at your next scheduled appointment.

• For those patients who are best served by virtual treatment we have had great success with virtually assessing and treating patients.  This avoids any risk of exposure at the clinic while maximizing your home exercise programs and self-treatment options (foam rolling, trigger point, etc).

  Please feel free to contact us if you have any questions or concerns!  Stay safe and well!

  
  Sincerely,
  All of us here at MacLean Sport Physiotherapy